Your cancellation rights
In accordance with the Consumer Contracts Regulations 2013, you may cancel your order and obtain a refund within 28 working days from delivery.
Once your order is confirmed, if you wish to cancel your order we advise you will need to contact us via one of the following:
You may contact us on our social media platforms if you wish to.
Please ensure you have your purchase order number ready when contacting us.
NOTE: As processing times vary, your order may not be cancelled when requested. The order may have been processed and shipped, if this is the case, upon delivery of the item please return to us for a refund.
If you require a refund we will refund the price paid by you for the goods (including the initial standard delivery charge, within 14 days after the day on which we receive the products back from to us, or on the same day you notify us of cancellation if the product has not been shipped.
Please note, orders received and processed from December 10th – December 24th, can be returned up to 90 days following their purchase date with a valid receipt.